Returns & exchanges
If you are not satisfied with the item you have received you may return it in its original condition within 7 days of receipt for a refund (excluding all postage costs).
Color and grain variations are natural characteristics of wood and will differ from piece to piece. The natural qualities of your furniture may vary from samples.
If you have any other problems or queries after receiving the item, please contact me asap and I will do my best to help.
Please consider contacting me before giving me negative feedback. I will give my best to solve any possible problems.
I ship all items (except made to order) by registered air mail international post first working day after i receive your payment.
It will take 7-10 working days for items to be delivered into EU.
Usually it takes 15-20 days to be delivered in USA, but sometimes, because of custom and postal procedures it can take up to 40 days.
That is something that I can not manage.
For made to order items, please read additional info.
for made to order itemsLead Times – Normal production lead-time for standard orders is 4-6 weeks from date of purchase.
Normal production lead-time for custom orders is 6-8 weeks.
Orders may not be canceled nor deposits refunded due to delivery outside normal production schedules.